Training (MDA’s, caterers and non-teaching staff)

Providing Skills and Improving Attitudes

They can cook a good meal and keep a clean kitchen, but do your catering staff unintentionally undermine your service with poor servery presentation or limited customer service skills? Have they truly got the message that ‘Customer is King’?

Do your dining room staff understand the extent of their influence in creating a positive lunch time experience for pupils – or how important this is for you?

Training (MDA’s, caterers and non-teaching staff)
Training (MDA’s, caterers and non-teaching staff)

More than ever, it is essential that all staff fully understand and are able to deliver their role in generating high levels of customer satisfaction. Elygra can help you to achieve this. We offer a range of engaging, thought-provoking and effective full and half day courses designed to get your team exactly where you need them to be, quickly and efficiently. Each course can be tailored to address your specific needs and challenges.

  • Marketing and Sales in the School Meals Environment
  • Marketing Planning
  • Managing Change
  • Leadership and Supervisory Skills
  • Customer Service Excellence
  • Effective Communication
  • Mid-Day Supervisors – The Importance of Customer Care
  • Training the Trainer
  • Catering Managers – Increasing Commercial Awareness
  • Merchandising and Upselling
  • Increasing Productivity
  • Bespoke Courses Available

Contact us today to begin your journey to better lunch times.

Training (MDA’s, caterers and non-teaching staff)